John Dallas work in Sequential Tech. It is a telecom customer support provider with 20+ years of experience, serving 190+ clients across 40 locations in 12 countries. They deliver end-to-end CX solutions, customer care, technical support, billing, and fraud risk management for mobile, broadband, and digital platforms, with multilingual hubs operating 24/7 globally.
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Sr Telecom BPO Consultent at 3150 Holcomb Bridge Road, Suite 300, 3rd Floor, Norcross, GA 30071, United States
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Lives in 3150 Holcomb Bridge Road, Suite 300, 3rd Floor, Norcross, GA 30071, United States
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From 3150 Holcomb Bridge Road, Suite 300, 3rd Floor, Norcross, GA 30071, United States
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Single
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04/11/1992
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Managing Complex Customer Interactions in U.S. Telecom OperationsComplex customer interactions are a routine part of U.S. telecom operations. Subscribers may contact their provider about billing disputes, service interruptions, account changes, device issues, or requests that involve multiple teams. When these interactions are handled inconsistently, customers may need to repeat information, wait for updates, or contact support again. For telecom operators,...0 Comments 0 Shares 776 Views 0 ReviewsPlease log in to like, share and comment!
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